Individual appointments during the initial project.
Our impact
Measure the difference, not just the attendance.
Purple Elm wants to understand whether its support makes a meaningful practical difference for the people it reaches.
Initial project targets
Clear aims for the work ahead
The figures below are project targets and planned activity, not historic achievements.
Accessible information sessions for community members.
Target for clients reporting greater understanding and confidence.
Measuring what matters
We will listen for practical change.
Where clients consent, Purple Elm intends to record issues, actions and outcomes so the team can learn and improve.
The aim is to see whether people understand their position more clearly and feel more confident about their next step — not simply to count activity.
01
Financial issues identified
02
Actions agreed
03
Tax returns completed where appropriate
04
HMRC enquiries addressed
05
Benefit calculations explained
06
Important deadlines identified or met
07
Specialist referrals completed
08
Increased understanding
09
Increased financial confidence
10
Participant feedback
From consultation to action
What people told us is shaping what we will deliver.
Shaped with our community
Learning will not stop with the initial conversations.
As delivery develops, participants, volunteers and community partners will continue to help shape Purple Elm’s work.