Get support

Need help understanding a financial matter?

Tell us what is worrying you and we’ll explain how Purple Elm may be able to help.

Initial enquiry

A small amount of information is enough to start.

You do not need to explain everything at once. A general outline can help us understand which route may be most useful.

Please protect your information.
Please don’t include passwords, bank account details, National Insurance numbers, Unique Taxpayer Reference numbers or other sensitive financial information in this form.
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Your general enquiry

No information entered here will be sent or stored at this stage.

Before getting in touch

What Purple Elm can and cannot do

Purple Elm aims to help people understand financial information, important correspondence and possible next steps. Some situations need specialist or regulated help.

If your circumstances need regulated debt advice, insolvency advice, legal advice or specialist welfare rights help, Purple Elm will explain this and help signpost or refer you to an appropriately qualified service.

Read about service boundaries

Contact details

Call Purple Elm

07300 997 132

Purple Elm’s mobile contact number is now available. An email address, social links and a secure online enquiry workflow will be added when they are confirmed.